IT Demand Management
Delivering IT Demand Management for the Modern Workplace
Effectively manage your IT resources
Centralize requests, communication, project evaluation and accountability in one easy-to-use tool.
- Create a balance between planned and unplanned demands
- Ensure processes are consistent and transparent
- Articulate how IT spend supports business value
As companies adapt to the modern workplace, the IT department must deal with a variety of business demands, often having to find a balance between the influx of planned and unplanned requests.
Strategic Demand
Gather and evaluate those major business-impacting projects faster.
Tactical Demand
Manage and organize your routine requests with simplicity.
Application Enhancements
Create a simplified process to view and manage requests for upgrades or revisions to existing applications and processes.
Operational Demand
Enable management of core IT operations faster with one portal and user accountability.
Your challenges
Any successful business model needs to be built on the effective management of demand, as well as supply. As technology keeps evolving, bringing more complexity into the picture, more is expected of the typical IT department.
IT teams also face the dilemma of quickly delivering projects without understanding how they are aligned to the overall business strategy and the long-term value they bring to the company.
Here are some of the specific IT demand management challenges that edison365 solves:
Inconsistent processes
edison365 gives you one portal and process for all departments to follow, providing a more consistent view of incoming and ongoing requests.
Benefit realization
edison365 allows you to articulate where IT spend supports business value, and how it enables business goal achievement.
Lack of transparency
edison365 gives a consolidated view of all projects in the pipeline (including past projects), and their status along with who is accountable. No more lost spreadsheets!
Predicting resource requirements
Properly calculate the true resources needed for and costs associated with future IT projects, so you can easily mitigate risk.
High operational costs
Spend less time and resources on getting IT projects planned and through the pipeline.
Justifying projects
edison365 provides a system that allows IT to be involved in the project approval processes, ensuring that the right projects are executed for the right reasons.
Lack of communication
edison365 provides an integrated space that allows IT to collaborate with other business units and work together on projects at every step. It also improves collaboration within the IT team itself.
Slow evaluation
We’ve streamlined the IT project evaluation process so that you don’t get caught up in the minutiae. A simple process is much more likely to be followed and get IT projects to the finish line faster.
Discover more
Explore our Innovation and Portfolio Management Office White Paper
How the edison365suite supports IT Demand Management
edison365 centralizes requests, communication, project evaluation, and accountability all in one easy-to-use tool that is built on your Microsoft 365 investment.
With complete transparency and visibility, you can enable your IT teams to manage and track the progress of incoming IT requests.
