for IT Demand Management

Delivering IT Demand Management
for the Modern Workplace

Effectively manage your IT resources and demand

Centralize requests, communication, project evaluation and accountability in one easy to use tool.

As companies adapt to the modern workplace the IT department must deal with a variety of business demands, often having to a balance between the influx of planned and unplanned demands. These requests typically fall into four key categories:

Strategic Demand

Process & Standards

edison365 enables you to gather and evaluate those major business impacting projects faster.

Tactical Demand

Rapid Deployment

edison365 enables you to manage and organize your routine requests with simplicity.

Application Enhancements

Idea to Value

edison365 gives you a simplified process to view and manage requests for upgrades or revisions to existing applications and processes.

Operational Demand

edison365 makes management of core IT operations faster with one portal and user accountability.

Your challenges

Any successful business model needs to be built on the effective management of demand as well as supply. As technology keeps evolving, bringing more complexity into the picture, more is expected of the typical IT department to keep up with all the business demands. 

IT teams are also face the dilemma of quickly delivering a project without understanding how the project is aligned to the overall business strategy ad what long term value they bring to the company. Some of the specific IT Demand Management challenges that edison365 solves: 

Inconsistent processes

Benefit realization

Justifying projects

Lack of transparency

Lack of communication

edison365 gives you one portal and process for all departments to follow, providing a more consistent view of incoming and ongoing requests. 

edison365 allows you to articulate where IT spend supports business value, and how it enables business goal achievement.

edison365 provides a system that allows IT to be involved in the project approval processes, ensuring that the right projects are executed for the right reasons. 

edison365 gives a consolidated view of all projects in the pipeline  (including past projects), and their status along with who is accountable.

edison365 provides an integrated space that allows IT to collaborate with other business units and  work together on projects at every step

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How the edison365suite supports IT Demand Management

edison365 centralizes requests, communication, project evaluation, and accountability all in one easy to use tool that is built on your Micosoft Office 365 investment. With complete transparency and visibility enable your IT teams to manage and track the progress of incoming IT requests. 

IT business objectives

How edison365 helps

Lower IT Operational Costs

Spending less time and resources on getting IT projects through the pipeline ultimately lowers costs. The edison365 suite will also allow you to calculate what projects will really produce value, letting your team prioritize the higher value-add efforts.

Centralized View & Transparency

With just one process for intake, you will see what’s in the IT project pipeline and who’s responsible for the next step. No more lost spreadsheets and accountability issues.

Faster Evaluation

We’ve streamlined the IT project evaluation process so that you don’t get caught up in the minutiae. A simple process is much more likely to be followed and get IT projects to the finish line faster.

Risk Reduction

When you can properly calculate the true resources needed and costs associated with future IT projects, you can easily mitigate risk. You can also make better decisions about what projects will be worthwhile.

Engagement & Collaboration

The intuitive user experience will encourage employees to submit ideas/requests and even rate other’s submissions. The act of giving employees an easy way to submit their ideas increases employee engagement and team collaboration.

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