Support
Services

Helping customers drive
excellence from edison365 products

Experts in software and innovation

We offer best in class technical support services teamed with advice and consultancy from our innovation experts.

Our support services are designed to be flexible to your needs, whether that is IT support services or regular strategy calls, we work with you to ensure your transformation projects are a success. 

Achieve maximum value from your investment in edison365

Tap into our expert guidance on adoption and utilization

Rest easy with back-end administration

Make informed decisions with product reports made for you

Our Support Packages

We help you develop and deliver on your transformation strategy, these are our market leading options for support services.

Base Standard Professional
 

Incident break / fix support

 

 

 

 

Product support & guidance 

 

 

 

Customer success calls

 

 

 

Outsourced administration 

 

 

Outsourced report writing

 

World leading companies trust edison365

Get the most out of our products

One of the biggest challenges facing innovation and delivery leaders is the ability to demonstrate business value. We help you drive strong ROI by combing the best functionality in edison365 with our expert guidance. 

Not sure where to start on your innovation and delivery journey? We offer implementation services to ensure you and your team are set up for success. 

Our latest thinking

Are you ready for end-to-end innovation?
This free edison365 innovation preparedness assessment is a quick and simple way to reflect on your business situation and review your existing processes.
Take assessment now
What Makes a Good Challenge?
Looking to engage your workforce with a top-down transformation approach? Discover three key ingredients that lead to a successful challenge.
Read Blog
Have you considered a single entity responsible for innovation and execution?
Take a look at our White Paper exploring how organizations currently operate and the need to integrate innovation and delivery into a single entity.
Read White Paper
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Are you ready for end-to-end Innovation?

Find out with our free instant Innovation Preparedness Assessment 

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