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Learning Lab Gamification (Website)
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Rob Toon

Driving Engagement with Gamification in edison365

Driving participation shouldnโ€™t rely on reminders alone.

In this on-demand Learning Lab, Rob Toon, Head of Customer Success at edison365, walks you through how Gamification helps teams increase engagement, encourage meaningful contributions, and support better decision-making across the end-to-end journey.

Youโ€™ll see how experience points, leaderboards, star ratings, and voting fit into the edison365 process โ€” from idea submission through to review and prioritisation โ€” and how to configure them thoughtfully within your workflows to drive transparent, motivating, and participation-led outcomes.

What will I learn?

What Gamification is in edison365 and how it supports engagement across the end-to-end journey
How experience points, levels, and leaderboards work to encourage meaningful participation
The difference between star ratings and voting โ€” and when to use each
How to configure Gamification settings (points, vote allocation, anonymity, and stage controls)
Best-practice tips for building Gamification into your workflows in a structured, time-bound, and impactful way

What next?

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