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Let our experts help you get the most out of edison365, in every way that matters.
We’ll guide you, help streamline processes, recommend enhancements, so you can focus on what you do best and get maximum value.
Our consultants offer exclusive 1-on-1 support, training programs tailored to your needs, drawing on expertise across diverse sectors and methodologies.
Leverage the flexibility of e-Credits to leverage expert services you need, whether it’s bespoke templates, reporting support, or integrations.
We’ve got a package for everyone! We’ll help you choose the package that helps you get the most out of edison365.
The Pathfinder package is the ultimate low-cost, high-impact choice! It sets you up for ongoing success with expert guidance, coaching, and practical insights—helping your teams stay focused on what matters most.
The Accelerator package is a more customized option, saving teams 100+ hours with practical guidance and 1-on-1 sessions with edison365 experts. Perfect for teams looking to fast-track their goals and get the most from the software.
Sit back and let us handle expert configuration, strategic guidance, day-to-day admin, reporting, and training! Built for teams serious about success, you’ll save 300+ hours, become a data-led powerhouse, and achieve long-term goals.
Here’s a side-by-side comparison of what’s included with our customer success services packages.
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If there’s something that isn’t working right, we’ll get it fixed in no time!
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You’ll find immediate answers to your questions here.
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Exclusive training sessions and discussions to help you get the most out of edison365.
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Personalized coaching sessions that offer dedicated support and guidance from product experts.
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Training sessions to expand your understanding of what the product can do.
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Regular reports that include data-led insights, commentary, and expert recommendations.
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A discussion followed by a detailed report that outlines the goals, objectives, and targets for the year.
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Regular check-ins to discuss progress, goals, and strategy.
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Tap into extra edison365 expert services and achieve more!
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We’ll handle the reporting for you, so you get relevant, personalized insights to make informed decisions.
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We’ll handle changes in configuration, processes or templates, freeing you up for bigger things.
Anything’s possible with the right kind of support (and the right business transformation software). So, let’s achieve your long-term goals together!
“Thanks to edison365’s Customer Success team we’re building a connected strategy ecosystem that integrates data analysis, planning, execution, and reporting. Our teams are empowered to innovate and deliver value consistently. We therefore have laid a strong foundation for sustainable growth and continuous improvement.”
– The Salvation Army
“From the start, we sought a true partner, not just a system provider, and we are pleased that this team exemplifies that vision. They truly operate as an extension of our internal team, applying a hands-on, problem-solving mindset to everything from simple configuration adjustments to highly complex reports/application changes. Their direct engagement with our colleagues and stakeholders is invaluable.”
– Envu
“We’ve used the e-credits for things like weekly support calls, onboarding, and troubleshooting. It’s been really helpful to have that option… It’s good that you can use them in different ways. If we didn’t need the weekly calls, we could use them for reports or more detailed training. That adaptability is important.”
– Crowe
e-Credits are a great way to achieve different goals and outcomes by leveraging our support and expertise.
By investing in our Customer Success packages, Crowe was able to foster new ideas and optimize efficiency.
You can use these to tap into extra edison365 services, based on your business needs. Be it extra employee training or bespoke consulting services, e-credits can make it happen for you.
So, if you’re looking for some ‘extra’ support, cash them in!
Anything’s possible with the right kind of support (and the right business transformation software). So, let’s achieve your long-term goals together!
Let our experts set you up for project success!
Explore our incredible onboarding and implementation services.
edison365’s Customer Success Services are designed to help organizations get the most value from our platform. Our experts provide personalized support through exclusive services like 1-on-1 Customer Success Clinics, expert reporting guidance, bespoke configuration services, regular pulse checks and more!
Our Customer Success Services are personalized to each customer, making your unique business needs our priority. Our team of seasoned experts have supported 100+ teams to achieve their goals, and offer unmatched support that’s attuned to your business needs.
When you purchase one of our customer success packages, you receive a discounted batch of shiny new edison365 credits! You can use them to avail extra edison365 services, from complex marketing programs to employee training.
e-Credits offer complete flexibility, giving you opportunities to learn and leverage edison365 experts, at any point in your transformation journey. With a variety of services to choose from, you can pick services that can help you reach your business goals.
Yes! We know that business needs can evolve with time. You can scale up or down, as your needs evolve.
You’ll find everything you’ll ever need to get the best from edison365 at our Help Centre.
Explore our collection of resources which include latest templates, checklists and guides to business transformation.
Our exceptional Expert Advisors are professionals with expertise in the world of innovation, PMO, PPM, and more.
Get in touch with our friendly team for all things business transformation
Register your interest to join our partner program and discover new ways to grow your business!
See exactly how edison365 helps business transform with a free trial
Get in touch with our friendly team for all things business transformation